Google Drive is an online and offline file syncing service, but what happens when the syncing stops working and you get upload failure errors? Perhaps your video or file isn't uploading to Google Drive?

It'due south non uncommon to take file upload problems with Google Drive. From checking your network connectedness, disabling your firewall, or reconnecting your account, hopefully, 1 of our tips below will solve your Google Drive upload issues.

1. Check Google Drive's Status

Though Google prides itself on its uptime, it isn't unknown for its services to get down.

If you have file upload problems, the showtime thing you should bank check is Google Bulldoze's status. There's no point in trying to resolve the problem if it isn't on your cease.

To do this, but go to Google's Status Dashboard. This lists out all of their services and tells y'all if there are any service disruptions or outages. It tin also be worth checking other sites similar Downdetector and Outage.Study, where users can study issues with online sites and services.

google status

If Google Bulldoze is down, all you can do is sit it out and wait. If it isn't, keep reading for some troubleshooting tips.

ii. Check Your Network Connectedness

The next affair to do is check that the trouble doesn't lie with your internet connection.

If y'all're on Windows x, printing Windows primal + I to open Settings and click Network & Cyberspace. This screen volition tell y'all if you lot're connected and through what method.

windows 10 network status

If you suspect there are problems, click Network troubleshooter. This sorcerer will automatically detect problems and attempt to resolve them.

If you lot're on Mac, open the Network Utility using Spotlight or find information technology within Applications > Utilities. This volition tell you the condition of your connexion and permit y'all effigy out if it's sending and receiving data.

If your network problems go along, try restarting your router. For more back up, see our guide on how to diagnose a network problem.

3. Disable Antivirus and Firewall

If you're using antivirus software or have a firewall, try turning these off to run across if your files then start syncing. You might need to first restart your figurer for the changes to take effect.

Windows 10 comes with Windows Security activated by default. To turn this off, press Windows key + I to open Settings. Get to Update & Security > Windows Security > Open up Windows Security.

windows 10 private networks

Once here, go to Firewall & network protection. Select your agile network and slide Microsoft Defender Firewall to Off.

It'southward always best to go on your firewall on, then apply this as a temporary solution and certainly turn it back on immediately if it doesn't solve the file upload trouble.

four. Restart Backup and Sync

It's the historic period-old troubleshooting tip, merely information technology does often piece of work. Try restarting the Backup and Sync client to see if this resolves the file upload issues.

To practise this, click the Backup and Sync icon in your organisation tray. Click the Settings icon (three vertical dots) and click Quit Backup and Sync. Finally, reopen the utility.

quit backup and sync

If this didn't piece of work, try restarting your system entirely. Windows 10 users can exercise that by going to Start > Power > Restart and Mac users tin go to Apple tree menu > Restart.

five. Reconnect Your Business relationship

You can try disconnecting and reconnecting your Google account. This volition mean all your files have to resynchronize, and then this could take some fourth dimension.

Click the Fill-in and Sync icon in your system tray. Click the Settings icon (iii vertical dots) and click Preferences. In the left-manus card, go to Settings > Disconnect business relationship > Disconnect. Once it's completed, click Got it.

backup and sync preferences

At present click the Fill-in and Sync system tray icon again. Click Sign in and follow the wizard through to reconnect your account.

6. Reinstall Backup and Sync

If you're yet non having any luck, try reinstalling Backup and Sync. To do this, caput to Google Bulldoze online, click the cog icon in the top right, and select Get Backup and Sync.

This will ensure you're getting the most recent version of the plan. Open it up, progress through the wizard, and select Yes when asked if you want to supplant your current version.

During the installation, you lot can choose your Google Drive folder and and so resynchronize all your files.

An alternative approach is to remove the program from your organisation first, then redownload information technology using the steps above. This is better suited for when yous know y'all already have the most recent version.

7. Rename Your File

Yet having problems uploading files? It might exist that the file you're trying to sync is the result. In that location have been some instances where files won't sync if they have particular characters in their name.

If your file contains characters like <, >, /, \, ? or * then get rid of them. Depending on your operating organisation, these shouldn't exist allowed anyway, but sometimes a program may erroneously insert them into their file names. In fact, rename the file entirely and only use letters and numbers. See if this pushes the file through.

If that doesn't work, and if information technology's possible to do so, relieve your file in a different format. Google Bulldoze might exist getting held up on something in the original format, so this is a expert test.

8. Articulate the Enshroud

The Google Drive cache on your phone or desktop is useful because it makes files load faster, but it tin can as well crusade a few unexplained problems. Files may non sync or some of them may not open in your browser. Some problems that remain unsolved with the above steps can be resolved by clearing the cache.

To clear the cache on Chrome for desktop:

  1. From your browser toolbar, click thethree dots > More Tools > Clear Browsing Data. Alternatively, input chrome://settings/clearBrowserData into the address bar or press Ctrl + Shift + Del.
  2. In the Articulate browsing information box, click the checkboxes for Cookies and other site data and Cached images and files.
  3. Apply the menu at the acme to select the amount of data that you lot want to delete. CullAll fourth dimension to delete everything.
  4. Click Articulate data.
    chrome clear browser data

Keep Google Drive Organized

Hopefully one of the higher up steps has solved your problem. If not, you should seek communication on the Google Drive Help Forum or contact Google for back up.

Once you're able to upload files again, peradventure it'southward time to consider organizing your Google Drive files and folders then y'all can quickly observe what you need.

How to Organize Google Drive Like a Pro: nine Key Tips

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